Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of First Union Office

First Union Office

January 16, 2026

5  out of  5
rating by First Union Office
""I had a fantastic experience working with Blake at State Farm. He helped me bundle my auto and home insurance, which ended up saving me a significant amount of money! What really stood out was his patience—he stayed on the line with me through long hold times to help cancel my previous policies. Blake is friendly, knowledgeable, and incredibly professional. I couldn’t have asked for a more pleasant agent to work with. Definitely Five-star service!"
We responded:
"Thank you so much for the Review! Blake has given our Agency and our customers so much value with his patient approach! Your feedback means a lot! "
Profile photo of Doc James

Doc James

January 14, 2026

5  out of  5
rating by Doc James
"Truly an amazing person. Made everything understandable and simple. Thank you Ryan 👍🏾"
We responded:
"Mr. James! Looking forward to helping you guide your insurance plan over the years! I really appreciate the interactions we have had! "
Profile photo of Julian Mack

Julian Mack

January 13, 2026

5  out of  5
rating by Julian Mack
"Everyone in the Payne office was respectful, professional, and easy to work with. Communication was clear and the overall experience was smooth. Highly recommend."
We responded:
"JT, thank you for trusting us to protect what matters most to you! "
Profile photo of Frederick Hindman

Frederick Hindman

January 11, 2026

5  out of  5
rating by Frederick Hindman
"Keeping my family and my assets insured! Top notch customer service from this team."
We responded:
"Mark, we strive to protect what is most important to you! Our mission at our agency is to help people manage the risks of everyday life, recover from the unexpected, and help realize their dreams! We are glad you trust us with that responsibility "
Profile photo of Jay B

Jay B

January 10, 2026

5  out of  5
rating by Jay B
"Working with Ryan has been a breeze! He was really patient and flexible with my availability and understood my needs well. In the end, Ryan was able to save me almost $100 on my home and auto policy! He has a kind and engaging demeanor which helped to make the switch an easy choice."
We responded:
"It’s been great talking to you over the last few months! I value the conversations we have had! Thank you for the kind review!"
Profile photo of Rachel Kohel

Rachel Kohel

January 9, 2026

5  out of  5
rating by Rachel Kohel
"I met Ryan at a networking event, and within a month we were signing paperwork for life insurance. Since then, I’ve switched my auto and homeowners insurance as well and am saving a significant amount of money. My son has also secured a life insurance policy through Ryan and his team. I can’t recommend Ryan and his team enough. They’re always available to run numbers, answer questions, and give honest advice. As a property manager and Realtor, having someone knowledgeable and responsive like Ryan on your side is a must."
We responded:
"Thank you so much Rachel! You have brought so much value to our agency! "
Profile photo of Lynn Doc

Lynn Doc

January 5, 2026

5  out of  5
rating by Lynn Doc
"My husband and I were trying to assess whether we should switch our insurance companies for our cars and our home. Ryan was extremely helpful in sending us quotes and then speaking to us by phone several times. We certainly appreciated his efforts and expertise."
We responded:
"Thank you so much! "
Profile photo of Matt Shallow

Matt Shallow

December 31, 2025

5  out of  5
rating by Matt Shallow
"Ryan is the best of the best! He is a wealth of insurance knowledge and always available to assist his clients with their insurance needs. I trust all of my clients with Ryan & his team!"
We responded:
"Thanks Matt!"
Profile photo of Jan Cullen

Jan Cullen

December 30, 2025

5  out of  5
rating by Jan Cullen
"Ryan Payne with State Farm Insurance was very thorough, very professional and easy to work with!"
We responded:
"Hi Ms. Jan, we appreciate the 5 starts! Blake has enjoyed working with you :)!"
Profile photo of Karen Steuernagle

Karen Steuernagle

December 19, 2025

5  out of  5
rating by Karen Steuernagle
"very helpful and responsive. all my needs were met."
We responded:
"Thank you so much for the 5 stars Ms. Karen! Have a great New Years"
Profile photo of Rasesh Kumar

Rasesh Kumar

December 12, 2025

5  out of  5
rating by Rasesh Kumar
"Ben was super helpful, and very prompt in responding to many of the queries. And Ben provided really competitive quotes and an awesome post-sales service. I highly recommend utilizing their help for finding good insurance at fair price."
We responded:
"Hey Rasesh, Ben is a huge asset to our team! We are glad you have had a positive experience working with him!"
Profile photo of Bianca Zamora

Bianca Zamora

December 8, 2025

5  out of  5
rating by Bianca Zamora
"Great service! Ryan really took the time to understand what I needed and helped me save a lot of money switching over to State Farm. He is very knowledgeable and guided me through transition process and was willing to set up reminders for me to follow. I couldn’t be happier with the experience."
We responded:
"Hey Bianca We are glad we gave you an enjoyable experience while saving you some money! "
Profile photo of Tara Massado

Tara Massado

December 5, 2025

5  out of  5
rating by Tara Massado
"Ryan was knowledgeable, courteous, genuine, and worked extremely hard to get me best deal. Awesome guy! Well done."
We responded:
"Tara, it was great getting to know you! I really appreciate your kind words."
Profile photo of Dave Payne (LimitlessDave)

Dave Payne (LimitlessDave)

December 4, 2025

5  out of  5
rating by Dave Payne (LimitlessDave)
"I must say, I've been very happy with all the services provided by Ryan. Everything’s been awesome thus far life home and auto insurance. I highly recommend reaching out and comparing rates. I'd also like to add we are not related although I do give him an extra thumbs up 6 stars for having the same last name. Thank you again Ryan"
We responded:
"Hey David, working with you has been a great experience. I am glad I was able to improve your family's financial protection while saving you money! Thanks again for the review!"
Profile photo of Tighe Greer

Tighe Greer

December 1, 2025

5  out of  5
rating by Tighe Greer
"We could not have picked a better insurance provider! Ryan was very professional and super helpful throughout the entire process. He was super friendly and family oriented, 10/10 recommend him for any and all of your insurance needs!"
We responded:
"Tighe, thank you so much for the review! "
Profile photo of Danny McVearry

Danny McVearry

December 1, 2025

5  out of  5
rating by Danny McVearry
"Great agents, They helped with everything question i had and got me a great rate"
We responded:
"Danny, let us know if you ever have any questions about your insurance plan! "
Profile photo of John Cloyd

John Cloyd

November 30, 2025

5  out of  5
rating by John Cloyd
"We just moved to the area and were in need of finding a new agent. I called Ryan’s office and was greeted by Ben, who was nothing short of excellent through out the whole process. I highly recommend you use Ryan Payne State Farm if you’re looking for a professional insurance agent with an incredible team"
We responded:
"Hey John, welcome to MD! We are glad we could make the insurance process easy! "
Profile photo of Christopher Prigg

Christopher Prigg

November 27, 2025

5  out of  5
rating by Christopher Prigg
"Protecting was easy with Payne! I knew I was in good hands when I got the unsolicited recommendation from my brother to go with Ryan and his team. Thanks again Ryan, you’re the best."
We responded:
"Chris, thank you for the kind words. We are glad we could save you some money and give you a great experience "
Profile photo of aidan kennard

aidan kennard

November 27, 2025

5  out of  5
rating by aidan kennard
"Bought insurance for the first time me and ryan made it so easy"
We responded:
"Thanks Aidan"
Profile photo of Ben Prigg

Ben Prigg

November 25, 2025

5  out of  5
rating by Ben Prigg
"Working with Ryan was the best decision I’ve made. He takes the time to get to know you and puts together a package that truly covers all your needs. Ryan and his team are extremely knowledgeable in the insurance world, and their expertise gave me complete confidence in my coverage. I would highly recommend insuring with Payne you won’t regret it!"
We responded:
"Hey Ben! We are glad you were able to #protectwithpayne. I am glad you are confident in the coverage you have in our office!"
Profile photo of Ashley Haynes

Ashley Haynes

October 30, 2025

5  out of  5
rating by Ashley Haynes
"Ryan and his team are the absolute best! So helpful and always ready to work in the customer’s best interests!!"
We responded:
"Thank you Ashley!"
Profile photo of Alexus Neidert

Alexus Neidert

October 30, 2025

5  out of  5
rating by Alexus Neidert
"Ryan is so passionate about helping his clients and getting them the best insurance for their needs. Highly recommend!"
We responded:
"Thank you Alexus!"
Profile photo of Mitchell Rachuba

Mitchell Rachuba

October 23, 2025

5  out of  5
rating by Mitchell Rachuba
"Ryan Payne at State Farm is the real deal. He saved me over $200 compared to the next insurance agent on my Tesla — this is hands down the go-to place for Tesla insurance. He also helped my fiancée bundle her car and my renters insurance, which made everything super easy and convenient. It’s nice to work with someone you can actually talk to instead of a computer. Highly recommend."
Profile photo of Tabbie

Tabbie

October 21, 2025

5  out of  5
rating by Tabbie
"Ryan is exceptionally friendly, reliable, and knowledgeable — truly the gold standard of insurance agents. He goes above and beyond for his clients and should be everyone’s first choice for any insurance needs!"
Profile photo of E.B. Bo

E.B. Bo

October 20, 2025

5  out of  5
rating by E.B. Bo
"Ryan and Zach were both great getting me switched from long time insurance with another company, answered all my questions, and followed up with recommendations to save me more. I’m an extremely busy person and it’s very rewarding to find knowledgeable customer focused service providers. I highly recommend this team!"