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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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ASHWANI GOYAL

April 7, 2026

5  out of  5
rating by ASHWANI GOYAL
"Satisfactory work done . Excellent response from Ryan"
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Rashida Wone

April 6, 2026

5  out of  5
rating by Rashida Wone
"Ryan is an extremely helpful person. He has been patient with me as an older person by listening and answering questions with knowledgeable responses. He stays in contact and is quick to carry out requests. I appreciate his courtesy and respectful manners and speech at all time. Very friendly, professional and patient. That's Ryan."
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Matthew L

April 1, 2026

5  out of  5
rating by Matthew L
"Goat, took care of things quickly and saved me money"
We responded:
"Matt, thank you for trusting us to protect what’s most important to you! "
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Ethan High

April 1, 2026

5  out of  5
rating by Ethan High
"I was very nervous about leaving my parents car insurance, but Zack made the process incredibly easy! He guided me step by step and ensured I had the same coverage as before, all while saving me $52 a month! His knowledge, patience, and clear explanations made switching simple and stress free. Highly recommend working with him and the Ryan Payne office."
We responded:
"Ethan….. Zacks goal is to make insurance shopping easy for you! Thank you for trusting our Agency"
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Abigail M.-Palmer

April 1, 2026

5  out of  5
rating by Abigail M.-Palmer
"We have had such great experiences working with Ryan! He first helped us with our homeowners insurance in November and recently helped us with our car insurance as well. He is always incredibly responsive and easy to communicate with. Ryan handles everything quickly and thoroughly without sacrificing accuracy in his work. He takes the time to clearly explain all the details and answer questions so we are confident we are making the most informed decisions when it comes to our policies. We are really grateful for his help and would highly recommend Ryan to anyone looking for a responsive, knowledgeable agent who makes the entire process super easy."
We responded:
"Abigail, we are so glad you are enjoying your new home! I have enjoyed all of our interactions the last few months! "
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Becca W

March 31, 2026

5  out of  5
rating by Becca W
"I reached out about a quote for car insurance since I was not happy with my current provider and Ryan quickly and efficiently got me a great deal with State Farm. Highly recommend Ryan if you are looking for new insurance!"
We responded:
"Becca, we are glad you shopped local for your insurance! "
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Samuel Lucas

March 21, 2026

5  out of  5
rating by Samuel Lucas
"Ryan was excellent. It took me awhile to get my end straight. I asked him to give me some time and space. To not do the salesman thing and constantly call for updates. He did exactly what I asked and even better. 10000% recommend this young man. Look forward to working with him in the future."
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Jessica Collins-Pollard

March 12, 2026

5  out of  5
rating by Jessica Collins-Pollard
"Ryan was top notch, he went above and beyond working with my crazy schedule. He saved me money and got me better insurance. I appreciate his dedication . Very pleasant to deal with as well which goes a long way!"
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taiwo photography

March 2, 2026

5  out of  5
rating by taiwo photography
"Ben and he’s team were super helpful and kind"
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Jennifer Kirby

February 25, 2026

5  out of  5
rating by Jennifer Kirby
"Ryan Blake has gone above and beyond to help our family with our insurance needs. We've been working with him directly for months on changes to our auto insurance, updating our homeowners coverage, and exploring options with life insurance. He is always professional, knowledgeable, and dedicated to providing the very best customer service."
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Erica Albornoz

February 20, 2026

5  out of  5
rating by Erica Albornoz
"Ryan and his team inherited my account when my agent retired. They are super easy to get a hold of and very knowledgeable. I have navigated quite a few life changes recently and with their guidance I have been able to make sure my insurance reflects my current needs. highly recommend."
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Bryan Kershaw

February 18, 2026

5  out of  5
rating by Bryan Kershaw
"Switched home, auto and motorcycle coverage from Nationwide for State Farm. Ryan was awesome to work with and made the switch painless. Saved nearly a grand per year and the coverage is actually better. He is an Arbutus - Catonsville local and a solid guy to work with. Bring your business to Ryan, you will not be disappointed."
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Cosmo Frascati

February 11, 2026

5  out of  5
rating by Cosmo Frascati
"Got paired with Ryan Blake, his customer service and knowledge was invaluable especially with walking me through any questions I had regarding policies!"
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Alexis Rimando

February 11, 2026

5  out of  5
rating by Alexis Rimando
"Very helpful and quick to respond!"
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Raphael Roman

February 10, 2026

5  out of  5
rating by Raphael Roman
"Blake was very professional on the call, while also feeling like I was talking to a longtime friend. He really looked out for my best interest while helping me find coverage that suited my needs best. I recommend him to all of my friends and family!"
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Tristan Beaumont

February 5, 2026

5  out of  5
rating by Tristan Beaumont
"Ryan and his team were excellent to work with. They helped me obtain home owners insurance for the first time and also lowered my auto insurance rates significantly. If you are in need of better service, better coverage, and better rates, give them a call!"
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First Union Office

January 16, 2026

5  out of  5
rating by First Union Office
""I had a fantastic experience working with Blake at State Farm. He helped me bundle my auto and home insurance, which ended up saving me a significant amount of money! What really stood out was his patience—he stayed on the line with me through long hold times to help cancel my previous policies. Blake is friendly, knowledgeable, and incredibly professional. I couldn’t have asked for a more pleasant agent to work with. Definitely Five-star service!"
We responded:
"Thank you so much for the Review! Blake has given our Agency and our customers so much value with his patient approach! Your feedback means a lot! "
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Doc James

January 14, 2026

5  out of  5
rating by Doc James
"Truly an amazing person. Made everything understandable and simple. Thank you Ryan 👍🏾"
We responded:
"Mr. James! Looking forward to helping you guide your insurance plan over the years! I really appreciate the interactions we have had! "
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Julian Mack

January 13, 2026

5  out of  5
rating by Julian Mack
"Everyone in the Payne office was respectful, professional, and easy to work with. Communication was clear and the overall experience was smooth. Highly recommend."
We responded:
"JT, thank you for trusting us to protect what matters most to you! "
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Frederick Hindman

January 11, 2026

5  out of  5
rating by Frederick Hindman
"Keeping my family and my assets insured! Top notch customer service from this team."
We responded:
"Mark, we strive to protect what is most important to you! Our mission at our agency is to help people manage the risks of everyday life, recover from the unexpected, and help realize their dreams! We are glad you trust us with that responsibility "
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Jay B

January 10, 2026

5  out of  5
rating by Jay B
"Working with Ryan has been a breeze! He was really patient and flexible with my availability and understood my needs well. In the end, Ryan was able to save me almost $100 on my home and auto policy! He has a kind and engaging demeanor which helped to make the switch an easy choice."
We responded:
"It’s been great talking to you over the last few months! I value the conversations we have had! Thank you for the kind review!"
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Rachel Kohel

January 9, 2026

5  out of  5
rating by Rachel Kohel
"I met Ryan at a networking event, and within a month we were signing paperwork for life insurance. Since then, I’ve switched my auto and homeowners insurance as well and am saving a significant amount of money. My son has also secured a life insurance policy through Ryan and his team. I can’t recommend Ryan and his team enough. They’re always available to run numbers, answer questions, and give honest advice. As a property manager and Realtor, having someone knowledgeable and responsive like Ryan on your side is a must."
We responded:
"Thank you so much Rachel! You have brought so much value to our agency! "
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Lynn Doc

January 5, 2026

5  out of  5
rating by Lynn Doc
"My husband and I were trying to assess whether we should switch our insurance companies for our cars and our home. Ryan was extremely helpful in sending us quotes and then speaking to us by phone several times. We certainly appreciated his efforts and expertise."
We responded:
"Thank you so much! "
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Matt Shallow

December 31, 2025

5  out of  5
rating by Matt Shallow
"Ryan is the best of the best! He is a wealth of insurance knowledge and always available to assist his clients with their insurance needs. I trust all of my clients with Ryan & his team!"
We responded:
"Thanks Matt!"
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Jan Cullen

December 30, 2025

5  out of  5
rating by Jan Cullen
"Ryan Payne with State Farm Insurance was very thorough, very professional and easy to work with!"
We responded:
"Hi Ms. Jan, we appreciate the 5 starts! Blake has enjoyed working with you :)!"