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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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abdo ben

August 13, 2025

5  out of  5
rating by abdo ben
"Ryan and ben are the goats they made the entire process smooth !!"
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Yousra M Hassanein

August 8, 2025

5  out of  5
rating by Yousra M Hassanein
"I recently had the pleasure of speaking with Ryan, and I couldn’t be more satisfied with the experience. He is exceptionally friendly, responsive, and attentive always quick to reply to emails, texts, and calls. Ryan was able to provide everything I needed at a very reasonable price, and he made the entire process smooth and effortless. I’m truly glad I had the opportunity to work with him. Thank you, Ryan"
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Megan Renee

July 26, 2025

5  out of  5
rating by Megan Renee
"Small agency that really cares about their customers’ needs… the way an insurance company should be! Ryan Blake has been especially helpful."
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Noah Jones

July 22, 2025

5  out of  5
rating by Noah Jones
"When I called in with questions about my policy, Ben really made it very easy to understand and gave me multiple options for my coverage. Highly recommend this office!"
We responded:
"it’s hard to believe Ben has only been here for a few weeks! His insurance knowledge and care for policyholders is top notch! Thanks for the review "
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Shane Mummey

July 22, 2025

5  out of  5
rating by Shane Mummey
"Highly recommend this office. Ryan is a great guy and Ben is extremely easy to talk to. I would give 6 stars if I could🙌"
We responded:
"Thank You Shane! "
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Jackson Bauer

July 22, 2025

5  out of  5
rating by Jackson Bauer
"The guys in this office were super helpful with my families home and car insurance!"
We responded:
"Hey Jackson, glad we could help protect your family! "
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Jack Blankenship

July 22, 2025

5  out of  5
rating by Jack Blankenship
"Great Agent!"
We responded:
"That’s Jack! "
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Cameron Tignall

July 12, 2025

5  out of  5
rating by Cameron Tignall
"Great experience at the State Farm ran by Ryan. I talked to Ben Payne who helped me in every way and had an answer for every question I asked and never left a question unanswered. I really appreciate this branch and everything they did for me. 10/10 would recommend."
We responded:
"Cam, we appreciate the review "
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Sophia Smith

July 6, 2025

5  out of  5
rating by Sophia Smith
"Zack was very helpful with getting me set up for my life insurance plan! I didn’t know anything going into it but he provided me all the information I needed. Great customer service!"
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Mary Keyes

June 26, 2025

5  out of  5
rating by Mary Keyes
"Ryan Payne is an outstanding insurance agent. Of all the agents with whom I spoke, Ryan was able to get me the lowest insurance rates. Ryan thoroughly explains the terms of the policies. He has immediately responded to my calls and texts. He’s also a kind and personable guy. I feel lucky to have Ryan as my insurance agent."
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patty mclaughlin

June 21, 2025

5  out of  5
rating by patty mclaughlin
"Thank you, Ben and Ryan Payne, for making the process of switching our home and auto insurance so easy! You were incredibly fast with your responses, informative every step of the way, and you even saved us money. It’s refreshing to work with a local agency where there’s a real person on the other end of the phone who genuinely cares. We’re looking forward to working with Payne State Far, Insurance for years to come!"
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Marisa Lowery

June 20, 2025

5  out of  5
rating by Marisa Lowery
"Ben was a huge help when it came to my car insurance. He took the time to explain everything in a way that actually made sense, and was super patient with all of my questions. His advice was spot on and made the process much less overwhelming. Thanks Ben!"
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Jarrad Martin

June 20, 2025

5  out of  5
rating by Jarrad Martin
"Ryan and his team are A1! I greatly appreciate the opportunity to work together and for all the support! 10/10"
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Whitney Richmond

June 11, 2025

5  out of  5
rating by Whitney Richmond
"Ryan was informative, quick, and easy. He explained everything in enough time and was able to get me everything I needed. Thanks again!"
We responded:
"Whitney, thank you for working with our office earlier this week! Thanks for trusting us "
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Sean Zaranski

June 11, 2025

5  out of  5
rating by Sean Zaranski
"Ryan Payne has been an excellent insurance agent for my Fiancé and I. While shopping for insurance, we found ourselves having a hard time finding an Insurer who we could fully trust. After working with Ryan Payne briefly, it was easy to understand he is a great agent who is in our corner at all times. It helps knowing he will be the one we talk to if we need to file a claim. Thanks for all your help so far Ryan!"
We responded:
"Sean, congrats on your new Home! I hope you and your Fiancé make a lot of memories there."
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Dylan Filler

May 22, 2025

5  out of  5
rating by Dylan Filler
"Ben was absolutely phenomenal! Helped me set up a new plan and was very knowledgeable and easy to talk to."
We responded:
"Thanks Dylan! Congrats on the new house. Ben is great at what he does."
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Kyle Ryan

May 15, 2025

5  out of  5
rating by Kyle Ryan
"Always a great experience with Ryan and State Farm! Ryan got me some great coverage and is also always responsive to my needs!"
We responded:
"Thanks Kyle….Hope you enjoy your summer"
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Lisa Loeffler

May 7, 2025

5  out of  5
rating by Lisa Loeffler
"Ryan was amazing! He was so helpful and knowledgeable. We are thrilled to be switching our insurance from GEICO to Statefarm!"
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Chase Bettick

April 18, 2025

5  out of  5
rating by Chase Bettick
"Ryan is an experienced, down to earth guy that had my policy handled in just a couple minutes. Got me a great rate, and was easy to talk to. Highly recommend him."
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Jane Kapustin

April 14, 2025

5  out of  5
rating by Jane Kapustin
"Kelly was wonderful--found us a great deal for home insurance! Very professional and knowledgeable."
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Abdu Chandia

April 2, 2025

5  out of  5
rating by Abdu Chandia
"I had an amazing experience with Ryan, he was very detailed and kind while taking his time and explaining everything to me, as I had just bought a new truck. Would absolutely recommend!"
We responded:
"Thanks Abdu! Congrats on the Truck! "
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Home

April 2, 2025

5  out of  5
rating by Home
"Ryan is the best. He is always trying to help me find ways to save money with my insurance. Just recently I got a life insurance policy at almost half of projected cost. He truly has my best interest. He is honest, helpful, and always quick to respond . He truly has your best interest at heart."
We responded:
"We appreciate the review! Glad we could help out "
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T. K.

March 28, 2025

5  out of  5
rating by T. K.
"I had the absolute delight of working with Kelly! She was swift and efficient in answering all my questions. Her extensive knowledge in the field; in concert with her excellent customer service skills put a BIG smile on my face! Kelly was able to find excellent insurance rates for my 2 cars and and home - AND You've guessed it right! She saved me a ton of dollars on my car and home insurance! Car insurance went down by $636 per year and home insurance went down by $3056 per year! Let's do some math; Shall we? Car insurance: In 10 years; will save $6,360; In 20 years; will save $12,720! Home Insurance: In 10 years; will save $30,560. In 20 years, will save $61,120! If you were planning on calling another Insurance Company; please don't do it; Call Kelly instead! If you are looking for an excellent Insurance Company; Look no further. Please call Kelly right away! Many thanks, Kelly! Your can-do-spirit is refreshing! 5 - stars all the way!"
We responded:
"We are so glad Kelly is on our team! We are looking forward to working with you."
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Jay George

March 24, 2025

5  out of  5
rating by Jay George
"Rushing around to find the coverage you need for the right price is hard enough but Ryan made the process a whole lot easier. Talking with someone local, who knows the area, and the people in it made the whole thing way more comfortable. Appreciate everything you did man!"
We responded:
"Thanks Jay! Hope you make great memories at the new house!"
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K Rostkowski

February 26, 2025

5  out of  5
rating by K Rostkowski
"Ryan was super helpful in finding some discounts on my car policy I was unaware of. Very easy to talk to!"